GoG ePay Services Old vs New Portal

The Government of Ghana introduced an upgraded ePay-slip system in 2026 for employees on the National Payroll. The new system is called GoG ePay Services and provides access to payslips and other payroll information online.

If you were using the old GoGPayslip portal, the change means you may need to use the new platform for your salary and ePayslip services.

The main change in 2026 is the move from the older GoGPayslip system to the new GoG ePay Services platform. CAGD announced the new portal in February 2026 and provided the new portal address for employees.

The new system also adds stronger identity verification, including the use of a Ghana Card number during account access or registration.

What Is the New GoG ePay Services Portal?

GoG ePay Services is the upgraded e-payslip platform provided for Ghana government employees on the National Payroll. It allows employees to access their payroll information online instead of depending on printed payslips.

Services Available to Employees

The portal is designed around employee payroll services, including access to ePayslips and salary information. But available options can depend on the employee’s account and payroll records.

Old Portal vs New GoG ePay Services

The new GoG ePay Services portal has updated security and verification features, while the old portal used the previous login and access process.

Portal Access and Login

The old system used the previous GoGPayslip platform, while the 2026 system uses GoG ePay Services. The new system introduced additional identity checks, including Ghana Card verification and phone OTP verification during account setup.

Payslip and Salary Information

Employees can use the new platform to access their electronic payslips and review salary information. This keeps important payroll records available online when needed.

Account and Payroll Services

The new portal brings employee payroll access into an updated system. Depending on the account, available services may include payslip access and other payroll-related options.

User Experience and Portal Changes

The new platform has a different login and account setup process from the older system. Employees may therefore notice new verification screens, updated account details, and different navigation.

How to Access the New GoG ePay Services Portal

To access the new GoG ePay Services portal, employees can visit the GoG ePay Services website and use the updated verification and login process introduced by CAGD in 2026.

Visit the New Portal

Open the new GoG ePay Services website using the address provided by CAGD.

Log In With Your Account

Enter your employee login details and follow the verification requirements shown by the portal. If you are accessing the new system for the first time, you may need to complete the required account setup.

Access Your ePayslip

After signing in, open the payslip section available on your account. You can then check the available salary information and payslip records.

What Can You Do on the New Portal?

The new GoG ePay Services portal lets employees access ePayslips, check salary details, review deductions, and manage their payroll information.

Check and Download ePayslip

The new system provides online access to employee ePayslips. You can use the available payslip options to view and keep your salary records.

Review Salary and Deductions

Your payslip can be used to check earnings, deductions, and the final salary amount recorded for the relevant month.

Manage Available Payroll Services

Other payroll services may appear on your account depending on your employee record and the services enabled by CAGD.

What Should Existing GoGPayslip Users Do?

Existing users should start using the new GoG ePay Services portal for access to the upgraded pay-slip system. CAGD’s February 2026 announcement directed employees to the new platform and introduced updated identity verification requirements.

Keep your employee number, Ghana Card details, and registered phone number available if the system asks you to verify your account.

Common Problems With the New Portal

Common issues include OTP delays, Ghana Card verification errors, login problems, incorrect details, and difficulty accessing or viewing ePayslips on the new portal.

Login Problems

Check that your employee number and password are correct. If you are setting up access on the new system, follow the password recovery or verification process shown on the portal.

Payslip Not Showing

First, check that you are logged into the correct employee account. If the payslip is still missing, the issue may require assistance from CAGD or your payroll/HR office.

Portal Not Opening

Check your internet connection and make sure you are using the correct new portal address. If the site remains unavailable, try again later or contact CAGD through its published support channels.

FAQs

The 2026 rollout introduced GoG ePay Services as the new pay-slip platform. Employees should use the new portal for current access rather than relying on the older system.

Existing users may need to complete the new account verification or setup process. The new system requires employee and Ghana Card information as part of the updated access process.

Yes. The new GoG ePay Services platform is designed to provide employees with online access to their electronic payslips and payroll information.

For account or payroll problems, use the contact information provided by CAGD.

Conclusion

The 2026 GoG ePay Services update changes how Ghana government employees access their electronic payslips. The new platform uses updated account and identity verification processes while providing online access to payroll information.

Existing users should use the new portal and keep their employee and verification details ready when accessing their account.

GoG ePay Services Old vs New Portal – What Changed in 2026?